HITKU FOODS PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website, use our services, or make a purchase from us.
By visiting our website or purchasing our products, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We may collect and process the following categories of personal information:
- Identity Data: Full name.
- Contact Data: Email address, phone number, and physical mailing address.
- Demographic Data: Postcode, preferences, and interests.
- Transactional Data: Details about payments and purchases made by you.
- Technical & Usage Data: Information from customer surveys, promotional offers, and website traffic logs.
2. How We Use Your Information
We require this information to understand your needs and provide you with better services, specifically for the following reasons:
- Managing internal record keeping and accounting.
- Improving our products, services, and overall website experience.
- Sending periodic promotional emails about new products, special offers, or other information we think you may find interesting.
- Contacting you for market research purposes via email, phone, or mail.
- Customising the website experience according to your preferences.
- Detecting, preventing, and mitigating fraud, errors, or other criminal activities.
3. Data Security
We are committed to ensuring that your information is secure. To prevent unauthorised access, disclosure, alteration, or destruction, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.
4. How We Use Cookies
A cookie is a small file placed on your computer’s hard drive with your permission.
- Our Usage: We use traffic log cookies to identify which pages are being used. This helps us analyse web traffic data and improve our website to better suit customer needs.
- Data Retention: We only use this information for statistical analysis, after which the data is removed from the system.
- Privacy: A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
- Control: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them. However, this may prevent you from taking full advantage of the website.
5. Controlling and Restricting Your Personal Information
You can choose to restrict the collection or use of your personal information in the following ways:
- Opt-out: Whenever you fill out a form on the website, look for the box that indicates you do not want your information used for direct marketing purposes.
- Changing Preferences: If you previously agreed to let us use your personal information for direct marketing, you can change your mind at any time by contacting us.
- Third-Party Disclosure: We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.
6. Correcting Your Information & Contacting Us
If you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any data found to be inaccurate.
Contact Address:
HITKU FOODS PRIVATE LIMITED
H. NO.- 116, HIKTU, P.O NARWAPAHAR,
Sundarnagar, East Singhbhum,
Jharkhand – 832107, India
7. Policy Changes
HITKU FOODS PRIVATE LIMITED may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are aware of and agree to any changes.
8. Third-Party Disclaimer
Our website may use third-party payment gateways or services (such as Razorpay) to process transactions. This privacy policy does not apply to any third-party websites or services linked to us. Third-party service providers have their own independent privacy policies governing the transactional data you provide to them.